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Safety

Safety & security

Know where you are submitting your card, protect sensitive codes, and use only official SwapAQ channels.

PROTECT YOURSELF

Gift card codes act like cash. Keep them private, confirm you are using an official SwapAQ channel and never share Telegram login codes or wallet recovery information.

CARDSKeep codes private

Never post full codes, PINs or card images in public chats.

TELEGRAMProtect your login

Support should never ask for your Telegram verification code.

WALLETKeep keys secret

Never share a seed phrase or private key with anyone.

Verify official SwapAQ channels

Scammers often copy names and logos. Start from swapaq.com and use the social links published on this website. Do not trust an account merely because its profile picture looks like SwapAQ.

Protect your gift card

Do not post card numbers, codes, PINs or full card images in public chats or social media. Only provide card information through the official order flow when the product is available.

Protect your account

Never share Telegram login codes, recovery credentials, wallet seed phrases or private keys with someone claiming to be support. SwapAQ support should not need your private wallet keys.

Before beta: if someone claims they can process a live SwapAQ gift-card order before official trading is announced on swapaq.com and the official Telegram community, treat that claim with caution.

Planned beta safeguards

The product specification calls for auditable card access, order status history, dispute evidence, access controls and protection against duplicate payouts. Final production safeguards and policies will be published as implementation is completed.

KEEP EXPLORING

Use the official flow and avoid impersonators

Scam prevention guide

Recognize impersonation, fake rates and unsafe requests.

Official channels

Verify SwapAQ's Telegram, X and LinkedIn pages.

Privacy notice

Understand how pre-launch information may be handled.

QUICK ANSWERS

Frequently asked questions

01Will SwapAQ support ask for my seed phrase?

No legitimate support process should require your wallet seed phrase, private key or Telegram login code.

02Where should I submit gift card information?

Only use the official order flow after live trading is announced through swapaq.com and verified SwapAQ social channels.

03What should I do if someone impersonates SwapAQ?

Do not send information or funds. Leave the conversation, verify the official links on swapaq.com and report the impersonating account through the relevant platform.

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